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Autoresponders are automated responses to messages sent to a particular account.

Only administrators can add, modify and delete Autoresponders. Normally the administrative account is the "postmaster" account. Since the postmaster is responsible for managing all accounts in the domain, it cannot be used as an autoresponder name.

Creating Autoresponders
You can create autoresponders by clicking on the New Responder button in the Autoresponder screen, or by using the fast link on the main menu.

To create the autoresponder, enter the name of the autoresponder, the owner email address, the subject line and the response message. To save the new autoresponder, click on the Add button on the Add Autoresponder screen.

Deleting Autoresponders
To delete a autoresponder, you click on the delete button in the Autoresponders screen. If an autoresponder is deleted, mail sent to the autoresponder with either be sent to your catch-all account, or bounced if you do not have a catch all account.

Modify Autoresponders
To modify an autoresponder, click on the Modify button in the Autoresponders screen.

The Modify Autoresponder screen allows you to change the name, owner account, subject line and response message. To save the changes, click on the Modify button in the Modify Autoresponder screen.

  Autoresponder Name: respond
  List Owner:
  Subject: Response subject
  Message: This is the response message

In this example any mail sent to the "respond" account on your domain will result in an automatic email response sent back to the sender.

The response will have the subject "Response subject" and the body of the message will be "This is the response message"

The original message sent to the responder will be forwarded to the owners POP3 account, in this case "".

More Information
The above information only describes setting up an anonymous autoresponder which forwards its messages to a POP3 user account of a different name. In this example the public sends mail directly to the responder name and the responder mechanism forwards the message to a completely different end-user account.

Setting up autoresponders so that mail addressed to one of your users will trigger a response requires use of an alias and some other specific settings in the autoresponder itself.

For more information on autoresponders, and information on setting up responders for regular user accounts, please see the "Configuring Autoresponders" page in the Email Services section of our support site at There you will find a full section on autoresponders.

Copyright 2001, Alentus Corporation